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Sunset

When will it be the access shutdown?
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If you have a monthly subscription you will be able to use the product until the end of your billing cycle.

Access will remain available until the end of a 30 day period, concluding on 1st of April. After this date, the platform will no longer be accessible.

Can I still access and download my content after the shutdown?
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No,  all user data will be permanently deleted after shutdown, to comply with legal obligations.
We strongly encourage users to download any important data and content before the shutdown date.

What will happen to my subscription?
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Monthly subscriptions will not renew at the end of your current billing cycle.

Yearly subscriptions will stop renewing on 1st of April.

Will there be any refunds?
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Yes, if you have paid for a yearly subscription. We will automatically refund you the proportion of your yearly subscription that was not used until the date of shutdown.

How can I transition to the Media product?
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To transition to our new Media product, simply Book a Demo with our team. We'll walk you through its features and help you assess if it's the right solution for your needs.


Product

How does this work?
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Framedrop is an AI tool that makes creating short-form videos from your content. It automatically picks out the best moments from your talking videos and supported games, turning them into ready-to-share clips for TikTok, YouTube Shorts, or Instagram Reels. You simply select the video you want to create clips from and paste URL of (or upload) the video to generate clips after creating an account.

How can I use it?
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Just import your video by pasting the URL from YouTube or Twitch, or upload it directly from your device. Framedrop will automatically detect the highlights, create clips, and label them for you. From there, you can easily trim the clips and add AI-generated subtitles with just a few clicks.

Can I try the product first?
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Yes you can, Framedrop lets creators process up to 60 minutes of talking content and 240 minutes for free after sign-up! You can also try our demo if you like!

What are the free plan features?
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When you sign up for free with Framedrop, you can process up to 60 minutes of talking content and 240 minutes of gaming content every month.

How to use a URL?
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After you create an account, go into your Workspace. There you will see that you can either insert a URL or upload a file. After you click insert a URL, just copy paste the video you want to have edits of!

What kind of video to insert?
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We support various conversational content such as podcasts, interviews, debates, vlogs, and stand-up comedy, as well as funny moments and gameplay from supported games. You can import content using YouTube or Twitch URLs.

How do I upload a video?
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After creating an account, go to your Workspace. The workspace looks like this, you will not see any videos here if you haven’t uploaded any.

There, you can either paste a URL or upload a file. To upload a video from your computer, simply click "Upload a File" and select the video you want to edit!

Can I move the subtitles?
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Yes, you can move the subtitles! Once Framedrop has finished finding clips, you can select the video you want to edit. Click “Edit & export” to edit your video. Here you will be able to trim the video.

After trimming you can move on to “Subtitles”, there you'll have the option to reposition the subtitles once Framedrop is done with generating your subtitles.

Can I specify how many clips I want to get from the video?
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The number of clips Framedrop generates really depends on how many standout moments it can pick up from your content, your video duration, and how well the content is supported. The more highlights it detects, the more clips you'll have.

How do I edit the reel?
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After Framedrop is done finding your videos, select the clips you want to edit. Then click “Edit & export” on the upper right corner to edit!

What games are supported?
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We support

  • Apex Legends
  • Call of Duty: Warzone
  • Fortnite
  • League of Legends
  • Rocket League
  • VALORANT

You can give us suggestions on which games we could add!

How long does it take to process?
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It depends on the length of your videos and how many clips Framedrop will detect. It generally takes a couple of minutes.

What does it mean when Framedrop says "Sorry, we couldn't find any clips”?
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Framedrop specializes in identifying highlights for talking and selected gaming content. If you’re using content from a game or category that isn’t supported, Framedrop may not find any clips. Currently, the supported games include:

  • Apex Legends
  • Call of Duty: Warzone
  • Fortnite
  • League of Legends
  • Rocket League
  • VALORANT

It’s also important to select the correct algorithm when uploading your videos. For example, if you choose “Gaming” instead of “Talking” for a podcast video, Framedrop won’t be able to detect highlights properly.

If none of these issues apply and you’re still having trouble, please let us know. We’re happy to help!

What does it mean when Framedrop says “The URL is not valid.”?
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If the video you have chosen is a private video or the video you’ve chosen is already a short video, the URL may be invalid.

If you think this is not the issue you’re having, please let us know. You can always reach out to us!

Are videos from live streams usable?
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Yes, however only Twitch and YouTube livetream URLs are supported!

Does the usage time reset?
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Yes, it resets every month. With the free plan, you can process up to 60 minutes of talking content and 240 minutes of gaming content every month. As you use, Framedrop will tell you how much minutes you have left. The same goes for the paid plans, every month your minutes will be reset.

Does Framedrop support my language?
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We support over 31 languages!

These are:

  • Afrikaans
  • Arabic, Gulf
  • Arabic, Modern Standard
  • Chinese, Simplified
  • Chinese, Traditional
  • Danish
  • Dutch
  • English
  • Farsi
  • French
  • French, Canadian
  • German
  • German, Swiss
  • Hebrew
  • Hindi, Indian
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Portuguese, Brazilian
  • Russian
  • Spanish
  • Spanish, US
  • Swedish
  • Tamil
  • Telugu
  • Thai
  • Turkish
  • Vietnamese

Affiliate Program

When will the Affiliate Program be discontinued?
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The program will officially close on the 6th of March.

Will I still earn commissions until the shutdown date?
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Yes, all pending commissions, until the program ends, will be processed as usual.

Can I still access my affiliate dashboard after the shutdown?
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No, access to the affiliate dashboard will be discontinued after all commissions are processed as usual. We recommend downloading any necessary reports.


Billing

Is the subscription monthly or yearly?
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We have both monthly and yearly plans! With the yearly plan, you can get 2 months for free! Starting from $12.50 per month!

How much does Framedrop cost?
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The Starter plan is priced at $15 per month if you pay monthly, or $12.50 per month if you choose the yearly plan.

The Pro plan offers several tiers:

  • The lowest tier is $29.00 per month with a monthly subscription, or $24.17 per month with a yearly subscription.

You can check our pricing here and see which plan suits you more!

How much does it cost for unlimited hours?
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We do not have a plan that provides unlimited hours however you can choose Tier 10 of the Pro Plan to have 6000 talking minutes and 24000 gaming minutes per month! If you are a business and you’re looking for a custom plan, please reach out to us at: support@framedrop.co

Can I cancel my subscription anytime without paying additional costs?
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Yes, you can cancel your subscription without any additional costs. However, the plan will remain active until the end of the current billing cycle, after which you will not be charged again.

How do I cancel my subscription?
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To cancel your plan, go to Settings and then Usage & Billing. Find your plan, click on Manage Subscription, and then select Cancel Plan. That’s all you need to do!

If this is not working for you, you can contact us and we will do our best to help you!

Can I get a refund?
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Due to our Refund Policy, we do not issue refunds however refunds are given under specific circumstances such as:

  • No usage (i.e: never imported a video to Framedrop)
  • Billing errors

You can request a refund by email support@framedrop.co with the title “Refund Request” followed by your plan (Starter, Pro, Enterprise).

Once a refund is accepted and processed it can take 5-10 business days to receive the money back on the original payment method.

FAQ

How does Framedrop work?
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Framedrop is implemented into content pipelines and integrates with CMS. Content, live or async, is fed to the tailor-made algorithm and in turn, it outputs identified key segments from content as well as ready-to-be-published articles directly into the CMS.

Who is this tool for?
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Framedrop is designed for content teams, media companies, broadcasters, and digital publishers who need to automate the process of repurposing video content. It's ideal for those looking to streamline media production, quickly generate SEO-optimized articles, and efficiently distribute content across multiple platforms without manual effort.

What content does Framedrop support?
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Framedrop supports a wide range of TV and video content, including news broadcasts, talk shows, soap operas, reality TV and most other forms of broadcast media. Framedrop’s AI models are specialized in specific types of content, from short segments to full-length shows, and repurposes them into ready-to-publish formats like video clips, SEO-optimized articles, and social media posts while matching the desired tone. Additionally, Framedrop supports audio so if you have a radio show, a podcast or similar, Framedrop has got you covered.

Does Framedrop integrate with CMS?
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Yes, Framedrop seamlessly integrates with your existing CMS, allowing content teams to access and manage AI-generated video clips and SEO-optimized articles directly within the CMS. This integration ensures a smooth onboarding and following workflow, enabling effortless multiplatform distribution without disrupting your existing processes.

How is Framedrop implemented?
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Framedrop is implemented through a simple, customized integration process. Here's how it works:

  1. Onboarding & Setup: Framedrop works closely with your team to understand your content needs and create tailor-made AI models specialized for your shows or general content types. This ensures that Framedrop can accurately identify key segments from your media. Additionally, Framedrop offers onboarding so that all team members feel comfortable with the tool.
  2. CMS Integration: Framedrop is fed through your content pipeline and is integrated with your existing CMS, so content teams can access and manage clips and articles directly within your content management system without additional tools or software.
  3. Content Processing: Once set up, Framedrop’s AI automatically identifies key video segments in the fed content and creates SEO-optimized articles from them, ready to be published.
  4. Ongoing Optimization: Post-implementation, Framedrop continues to work directly with your team, learning and optimizing models based on results and feedback.

The process is designed to be as smooth and hands-off as possible, ensuring your team can focus on high-level strategy and creative tasks while Framedrop handles content repurposing.

Are Framedrop’s AI models customizable?
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Framedrop works closely with its partners to develop show or content type specific models, depending on their needs. The models are developed in-house.

What is the Framedrop’s pricing?
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Framedrop offers customized pricing based on the specific needs of your media company, such as the volume of content, the number of integrations, and the level of AI customization required. Please contact us for a tailored pricing plan that suits your team's needs.

Does Framedrop have a demo?
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Yes, Framedrop offers a personalized demo to showcase how our AI-powered platform can streamline your media production and content distribution. You can request a demo through our website or by contacting us, and our team will guide you through the features and benefits tailored to your business.

AI Highlights

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